Rachael joined Berkeley Shaw in May 2015 after gaining 10 years’ experience in estate agency with two national corporate agencies. With a particular specialism in lettings and landlord management, she led the growth of our lettings department to triple its size in just 18 months and has swiftly progressed from Lettings Manager to Operations Manager and as of April 2020 is now the Associate Director responsible for the operations of the Berkeley Shaw Group. With a persuasive manner, Rachael is highly respected by tenants, landlords and staff alike. Having grown up in Crosby, she is happily married with two beautiful children. Outside of work Rachael enjoys visiting the Lake District with friends and family.